Shipping/Exchange Policy

Thank You for ordering with Forever Flawless Collections!

WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.

1. How long is processing, shipping, and handling?

Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) 

 

Domestic Regular  Shipping is 7-10 Business days depending on your location.

International Shipping may vary depending on your location.

All Packages Delivery is with the USPS. Business days are Monday-Friday

2. When will my tracking number start to update?

After receiving a tracking email, Shipping Activity will become available after 24hrs. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email from PayPal. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact us at foreverflawlesscollections@gmail.com

3. Can I make changes to my order?

To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.

4. May I return my order?

Yes, we are pleased to offer a return policy on unopened hair extensions within SEVEN (7) DAYS within you receiving your order. We find that we have very low return rates and we are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with!

You must contact us first before exchanging your package at foreverflawlesscollections@gmail.com. During Business Hours within the seven (7) day return period. All Forever Flawless Collections Hair must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Forever Flawless Collections hair seal on the bundle has been broken!

5. May I make a exchange?

Yes, you can make an exchange within SEVEN (7) DAYS. The Forever Flawless Collections hair Seal MUST NOT be Broken! The hair MUST NOT be unwrapped, Uncombed, Not Brushed, No fingers ran through the hair, worn, or altered in any way for an exchange!! If the hair is altered we will return the hair back to you.

ALL SALES ARE FINAL.

Ship your Exchange to:

Forever Flawless Collections

1000 Diamond st

Philadelphia, PA 19122

Please attach a note inside your package including your order number and Reason for exchange!

You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Forever Flawless Collections will not be responsible for lost returns. We recommend that you DO NOT use UPS to send your return as they charge very high fees to clear the parcel which we will not be responsible for.

Our Business Hours Are Monday-Friday 10AM-6Pm EASTERN TIME

Saturday & Sundays-CLOSED

If your have any questions or concerns please feel free to email us: foreverflawlesscollections@gmail.com

1000 Diamond Street Philadelphia Pa, 19122

©2019 Forever Flawless Collection  

​Designed By Mean Stream Design